Shipping policy

Thank you for choosing BagoVane for your Mice, Keyboards, and Controllers needs. We are committed to providing a clear and reliable shipping experience. Please review our logistics policy below.

Shipping Method

We offer a single, standardized shipping option: Standard Shipping. This method is available for all orders placed on our website.

Shipping Costs

Please note that free shipping is not available for any orders. A flat shipping fee will be applied to all purchases at checkout. The exact cost will be calculated based on the total weight and dimensions of your items, as well as your delivery address. You will see the final shipping charge before you complete your purchase.

Processing Time

Orders are typically processed within 1-3 business days after payment confirmation. During peak seasons or promotional periods, processing may take slightly longer. You will receive an email notification once your order has been shipped.

Delivery Time

Estimated delivery times vary depending on your location. Standard Shipping generally takes between 5-15 business days after the order has been dispatched. Please note that these are estimates and not guaranteed delivery dates. Delays may occur due to customs processing, weather conditions, or other unforeseen circumstances.

Order Tracking

Once your order is shipped, you will receive a confirmation email with tracking information. You can use this tracking number to monitor the progress of your delivery through the carrier’s website. Please note that we do not operate a user center, so all tracking updates will be communicated via email.

Shipping Address

It is your responsibility to provide an accurate and complete shipping address at the time of purchase. BagoVane is not liable for packages delivered to incorrect addresses provided by the customer. If you need to change your shipping address after placing an order, please contact us immediately at [email protected]. We will do our best to accommodate changes, but we cannot guarantee modifications once the order has been processed.

Lost or Damaged Packages

BagoVane takes great care in packaging your items to ensure they arrive safely. However, if your package is lost or arrives damaged, please contact us at [email protected] within 7 days of the expected delivery date. We will investigate the issue and work with the carrier to resolve it. Please retain all original packaging and items for inspection purposes.

International Shipping

We ship to select international destinations. Please be aware that international orders may be subject to customs duties, taxes, and import fees, which are the responsibility of the recipient. These charges are not included in the shipping cost and vary by country. We recommend checking with your local customs office for more information.

Contact Us

If you have any questions or concerns regarding our shipping policy, please do not hesitate to reach out to our support team at [email protected]. We are here to help.